Your Privacy Rights

  • Personal Information Collection: We collect and store personal information that you voluntarily provide to us, such as your name, email address, and contact details, when you fill out our contact form or subscribe to our newsletter. We only collect the information necessary to fulfil your requests and provide you with the best possible service.
  • Information Usage: We use the collected information to respond to your inquiries, process your requests, and improve our services. We do not sell, trade, or disclose your personal information to third parties without your explicit consent, except as required by law or as necessary to fulfill our contractual obligations.
  • Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your personal information is no longer needed, we will securely dispose of it in accordance with applicable laws and regulations.

Data Collection and Use of Contact Information

When you visit our website and use our contact form or subscribe to our newsletter, we may collect certain data to enhance your browsing experience and provide you with relevant information and services. The types of data we may collect include:

  • Personal Information: We may collect personal information such as your name, email address, phone number, or other contact details when you voluntarily provide them to us through our website forms or when you communicate with us via email or other means.
  • Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, device information, and website usage data. This information is used to analyse trends, administer the website, track user navigation, and gather statistical information to improve our services.

We may use the contact information you provide to:

  • Send Non-Marketing Commercial Communication: If you have engaged with our website or expressed interest in our products or services, we may use your contact information to send you non-marketing commercial communication related to your inquiries, requests, or transactions. This communication may include order confirmations, service updates, and important administrative messages.
  • Deal with Enquiries and Complaints: If you reach out to us with inquiries or complaints relating to our website or services, we may use the contact information provided to respond to your inquiries or address your concerns in a timely and efficient manner.

We handle your personal information with the utmost care and take appropriate measures to ensure its confidentiality and security. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

By providing your contact information, you consent to the collection and use of your data as described in this Cookies and Privacy Policy.

Disclosure of Personal Information to External Parties

Disclosure of Personal Information to External Parties

At Pinecone Technology, we are committed to protecting your personal information and maintaining its confidentiality. However, in certain circumstances, we may be required to disclose your personal information to external parties for legal reasons. These circumstances may include:

  • Compliance with Legal Obligations: We may disclose personal information if required to do so by law, court order, or other legal processes. This may also include responding to requests from public and government authorities or law enforcement agencies.
  • Protection of Rights and Safety: We may disclose personal information to protect our rights, safety, and the rights, safety, or property of others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and risk reduction.
  • Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information held by us may be transferred or disclosed to the relevant parties as part of the transaction. We will take appropriate measures to ensure the confidentiality and security of your personal information during such transactions.

While we strive to protect your personal information, please note that no data transmission or storage method is completely secure. Therefore, we cannot guarantee the absolute security of your personal information. By using our website and providing us with your personal information, you acknowledge and agree that we may disclose your information to external parties as described in this Cookies and Privacy Policy.

Cookies Policy

Our website uses cookies to enhance your browsing experience and provide personalised services. Cookies are small text files stored on your device that help us recognise you and remember your preferences. By using our website, you consent to the use of cookies in accordance with this policy.

At Pinecone Technology, we respect your right to control your online privacy. You have the option to manage and disable cookies through your browser settings. Most web browsers allow you to customise your cookie preferences, including accepting or rejecting cookies, deleting existing cookies, or notifying you when a cookie is being sent. Please note that by disabling or blocking cookies, some features and functionality of our website may be limited or unavailable to you. However, you can still browse our website and access most of its content. To learn how to manage and control cookies in your specific browser, you can refer to the help or settings section of your browser. Alternatively, you can visit the official website of your browser for detailed instructions.

By exercising your right to manage cookies, you can have more control over your online privacy and customize your browsing experience according to your preferences.

Types of Cookies We Use
  • Essential Cookies: These cookies are necessary for the functioning of our website and enable basic features such as page navigation and access to secure areas. Disabling these cookies may impact the performance and functionality of the website.
  • Analytics Cookies: We use analytics cookies to gather information about how visitors use our website, such as the pages they visit and the time spent on each page. This data helps us analyse website traffic and improve our website’s performance and content.
  • Advertisement Cookies: These cookies are used to deliver relevant advertisements and promotional materials based on your interests and browsing behavior. They may also be used by third-party advertisers to track the effectiveness of their campaigns.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

External Links

Our website may contain links to external websites that are not operated by us. Please note that we have no control over the content and practices of these third-party websites, and this policy does not apply to them. We encourage you to review the privacy policies of those websites before providing any personal information. Cookies and Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website.

Updates to This Policy

We may update this Cookies and Privacy Policy from time to time to reflect changes in our practices and legal obligations. The revised policy will be effective immediately upon posting on our website. We encourage you to periodically review this page for any updates or changes.